At Serabites, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
- Personal Information:
- When you place an order or contact us, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
- Usage Data:
- We collect information on how you access and use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
- Order Processing:
- To process and fulfil your orders, including delivering the products and communicating with you about your order status.
- Customer Service:
- To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Personalization:
- To personalise your experience on our website and recommend products that may be of interest to you.
- Marketing:
- To send you promotional materials, newsletters, and other information about our products and services. You can opt out of receiving marketing communications at any time.
- Improvement:
- To analyse usage data and improve our website, products, and services.
Disclosure of Your Information
- Service Providers:
- We may share your information with third-party service providers who assist us in operating our business, such as payment processors and delivery services.
- Legal Requirements:
- We may disclose your information if required by law or in response to valid requests by public authorities.
Security of Your Information
- We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Cookies and Tracking Technologies
- Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage, and assist with marketing efforts. You can manage your cookie preferences through your browser settings.
Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Your Rights
- You have the right to access, correct, or delete your personal information. You can also object to the processing of your data or request data portability. To exercise these rights, please contact us at +6017-723 6874.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Serabites | info@serabites.com | +6017-723 6874